Return/Exchange

STORE CREDIT (FREE in USA)!:

  • Please click here to start the process to receive a FREE shipping label for a store credit. For international returns/exchanges, see below.
  • As soon as we receive your package, we will email you the store credit code.
  • Your items must be mailed back within 30 days (see holiday exchange policy below). If your purchase was a pre-order or back-order, please email us at contact@nursingqueen.com and we will email you a shipping label.
  • Please include the original invoice or a note with your name and order number if possible.
  • All clothing must be returned unused/unwashed. 
  • We can only offer one free shipping label per order.

EXCHANGES:

  • At this time, we don't offer exchanges. We only offer store credits because our items sell out very quickly. A store credit will allow you to place a new order from items that are in-stock.

      RETURNS:

      • Please click here to start the process and to receive a pre-paid shipping label. We will deduct $7.95 from your refund to cover shipping.
      • Returns must be mailed back (postmarked) within 30 days from the date you received the item (see holiday return policy below). 
      • All clothing must be returned unused/unwashed.
      • Please include the original invoice or a note with your name and order number if possible.

      If you prefer to mail your return back yourself (to avoid a shipping label fee) please mail to: 

      Nursing Queen
      312 Great View Circle 
      Birmingham, AL 35226
        HOLIDAY RETURNS:
        • Any purchases made after November 15, can be returned through January 30. Please reach out to us at contact@nursingqueen.com for a shipping label if it's been over 30 days.

        GIFTS:

        • Our online portal will allow you to print a shipping label if you know the order number and gift giver's email. If not, no worries! Please reach out to us at contact@nursingqueen.com and we will email you a shipping label. NOTE: by default, the store credit will be issued to the gift-giver. Please contact us with your email, if we should email it to you. 

        INTERNATIONAL EXCHANGES:

        • At this time, we don't offer exchanges. We only offer store credits because our items sell out very quickly. A store credit will allow you to place a new order from items that are in-stock.

        INTERNATIONAL STORE CREDIT + $8 BONUS:

        Please mail your items back to:

        Nursing Queen
        312 Great View Circle 
        Birmingham, AL 35226
        USA

        • Please indicate inside your package that you want a store credit. We will add an additional $8USD to your store credit to reimburse you for shipping costs.
        • Please include your original invoice or a note with your order number inside.
        • Returns must be mailed back (postmarked) within 30 days from the date you received the item 
        • All clothing must be returned unused/unwashed

        INTERNATIONAL RETURNS:

        Please mail your items back to:

        Nursing Queen
        312 Great View Circle 
        Birmingham, AL 35226
        USA

        • Please include your original invoice or a note with your order number inside.
        • Returns must be mailed back (postmarked) within 30 days from the date you received the item 
        • All clothing must be returned unused/unwashed.
        If you have any questions, please email us at contact@nursingqueen.com
        Sizing

        Nursing Queen Size Chart

        All of our designs fit true-to-size with an over-sized/relaxed fit (which compensates for extra weight and a larger chest). So, don't size up. If you're between sizes, size down. If your bust is one size, waist is another, and hips are another, then choose the middle size.  Usually your dress/pant size (4/6, 8/10, etc) is the best measurement to follow.

        Plus Sizes: We follow a standard U.S. plus chart. Our plus sizes range from 1X-3X. NOTE: Someone who considers themselves an XXL (in misses) is not a 2X (in plus). An XXL in misses is a size 1X in plus sizing. The best way for you to determine your size is to measure your band size (right under your chest), the smallest part of your waist, hips, and follow the chart. 

        If you have any questions, please don’t hesitate to contact us! contact@nursingqueen.com