Returns

What if I need to exchange my order? No problem, they're FREE! :)

  • Please click here to start the process to receive a FREE shipping label.
  • As soon as we receive your package, we will get your new size/style in the mail. 
  • You may exchange for the same style or another style. If the exchange is more expensive, we will email you an invoice. If it's less, we will issue you a store credit.
  • Exchanges must be mailed back within 30 days (see holiday exchange policy below). If your purchase was a pre-order or back-order, please email us at contact@nursingqueen.com and we will email you a shipping label.
  • All clothing must be returned unused/unwashed. 
  • Unfortunately, we don't cover the cost of shipping for international exchanges. However, for Canadian returns, we can provide a pre-paid return label, which we will deduct from the return.
  • We can only exchange once for a free shipping label. :)

    What if I need to return my order? No problem!

    • Please click here to start the process and to receive a pre-paid shipping label. We will deduct $7.95 from your refund. 
    • Returns must be mailed back (postmarked) within 30 days from the date you received the item (see holiday return policy below). 
    • All clothing must be returned unused/unwashed. 
    • If you received your item/s as a gift, we will issue you a store credit for the value of the return.  

    If you prefer to mail your return back yourself, please mail to: 

    Nursing Queen
    312 Great View Circle 
    Birmingham, AL 35226

    Holiday Returns/Exchanges: 
    • Any purchases made after November 15, can be returned/exchanged until January 30. Please reach out to us at contact@nursingqueen.com for a shipping label if it's been over 30 days.
    If you have any questions, please email us at contact@nursingqueen.com
    Sizing

    All of our designs fit true-to-size with an over-sized/relaxed fit (which compensates for extra weight and a larger chest). So, don't size up. If you're between sizes, size down. If your bust is one size, waist is another, and hips are another, then choose the middle size.  Usually your dress/pant size (4/6, 8/10, etc) is the best measurement to follow.

    Plus Sizes: We follow a standard U.S. plus chart. Our plus sizes range from 1X-3X. NOTE: Someone who considers themselves an XXL (in misses) is not a 2X (in plus). An XXL in misses is a size 1X in plus sizing. The best way for you to determine your size is to measure your band size (right under your chest), the smallest part of your waist, hips, and follow the chart. 

    If you have any questions, please don’t hesitate to contact us! contact@nursingqueen.com